Rich Communication Services can get stuck on your temporary number when you first join us.

If you've already waited past 9 pm on your transfer day, uninstalling and reinstalling the Google Messages app should fix your problem. Bingo.

For more information on Rich Communication Services check out our community post.

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.