It's a doddle.
How to gain access to WiFi Extra hotspots
Download the giffgaff app and follow the steps below to switch on WiFi Extra.
Launch the giffgaff app and log in
Tap Account at the bottom on the right
Tap WiFi Extra in the App settings area
Tap Download now
The WiFi settings will be installed automatically on your phone, meaning future connections will be seamless.
Got an Android 11?
Got an Android 11?
You'll need to configure your WiFi settings manually. Here's how:
Open Wi-Fi settings
Click Add network
Set Network name/SSID: Wifi Extra
Set Security: WPA/WPA2 or WPA3-Enterprise
Choose EAP method: SIM
Click Save
If using Android, WiFi Extra is only supported when using version 5 or higher.
Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.