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Everything you need to know about Payback

To see how much Payback you have, pop over to your 'My Payback' page… Check my Payback balance When do I get my payback?… It comes as Payback points

Why was my payback not credited to my Paypal account?

How to resolve issues with Payback not credited to your PayPal account, including reasons and steps to fix it… To choose your Payback method just follow this link https://giffgaff.com/profile/choose-payback-method… Payback is paid out in June and December each year and credited in cash to the PayPal account of the

How does giffgaff and its members support community charities?

Our members have the choice to donate any ‘Payback’ they earn to charity… Learn more about Payback Nominations phase: All members have the chance to nominate their favourite… Plus, if you choose to donate your Payback, we'll match it pound for pound to make an even bigger impact

Why has my number been deactivated?

If you don't hold an active SIM when the payback payment starts, you are not eligible to receive payback… What will happen to my payback points?… As per the Terms and Conditions, accrued payback points are lost when the account becomes inactive, or

What are free giffgaff-to-giffgaff calls and texts?

Getting at least £10 Payback as credit also counts

Getting started on giffgaff

Marketing preferences: To get recommended plans, Payback point statements and usage statements, you'll