It’s an absolute breeze. It’ll only take a few minutes and you could have cash in your account in a couple of days.
Go to our Sell my phone page
It only takes a few minutes to fill in the form
We’ll send pre-paid packaging out to you
Pop it in the post and wait for the cash in your bank or PayPal account
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FAQs
Who are giffgaff recycle?
Who are giffgaff recycle?
Likewize operate the giffgaff Recycle scheme and are giffgaff’s selected recycle partner. They are specialists in device processing and decide the best reuse route for your old device. Likewize operate upgrade and recycle programs globally, and they also offer device protection, support and repair capability. They are also responsible for the operation of this website and its compliance with applicable laws.
Why choose giffgaff recycle to sell your old phone or other tech?
Why choose giffgaff recycle to sell your old phone or other tech?
Get a fair price: We guarantee a competitive price when you sell your old phone or device with giffgaff Recycle. No fuss.
No surprises: If your phone’s condition isn’t quite what you described, we’ll send you an updated quote. If you’re not happy with it, no problem – we’ll send your device back to you, for free.
Hassle-free process: We’ll send you a free returns pack, or you can print your own label if that’s easier for you.
Environmentally friendly: We refurbish devices wherever we can, and anything we can’t securely data wipe gets responsibly recycled. No landfill here.
What happens when I sell my device to giffgaff recycle?
What happens when I sell my device to giffgaff recycle?
Data Wiping: You should factory reset your device before sending, but any data remaining is wiped upon receipt. Our partner, Likewize, is responsible for this. Please see their terms on the check-out page.
Refurbish or recycle: We aim to ensure as many devices as possible go on to have a second or third life. Most will be resold, some will be repaired to get them ready for their next owner. Only if a device can’t be reused will it be sent for end-of-life recycling at an approved partner location where all precious metals and components will be extracted and reused.
How do I sell my phone online through giffgaff recycle?
How do I sell my phone online through giffgaff recycle?
Enter your device details: Pop the make, model, or IMEI number of your device into the search box on our homepage.
Choose your device: Pick your device from the results, and we’ll give you an initial sale value.
Describe its condition: If your device has a few bumps and bruises, let us know so we can give you the most accurate quote.
Send it to us: Use our supplied packaging or print your own label to send your device our way.
Note: Make sure you remove your phone from Apple iCloud, Android or Samsung account before posting it to us. It helps us process your sale quicker.
I need help removing iCloud, Android or Samsung account locks
I need help removing iCloud, Android or Samsung account locks
Devices need to be unlocked from any manufacturer accounts before they’re sent to us. Check out our how-to guides or the instructions in the email we send you for all the details.
Apple iCloud:
From the home screen, tap Settings
Tap iCloud
Tap Sign Out and tap Sign out on the pop-up
If prompted, enter the Apple ID and password then tap turn off
Samsung/Android:
Go to settings and tap accounts and backup
Tap Manage accounts and select your Samsung/Android account
Tap Remove account and tap Remove account on the pop-up
Tap Sign out and re-enter your Samsung/Android account password
How do I find my device's IMEI or serial number?
How do I find my device's IMEI or serial number?
IMEI Number: Just dial *#06# on your phone, and it’ll pop up. The IMEI is a 15-digit number unique to your device.
If your device has two IMEIs, use IMEI 1.
What if I get the model or condition wrong?
What if I get the model or condition wrong?
Don’t worry. When we receive your phone, we’ll assess it. If there’s a difference in the model or condition that changes the value, we’ll send you an email with a new offer. If you’re not happy, you can reject it, and we’ll return your device – for free.
How do I send my device?
How do I send my device?
Option 1: Print the free postage label we send you and use your own packaging, or use the QR code at your local post office if you don’t have a printer.
Option 2: Request a free packaging kit to be sent to you.
Insurance: Our free postage label covers your device up to £150. For high-value devices, you may want to upgrade the service with Royal Mail (or another courier), just ensure your quote reference is clearly indicated to help us process your device quickly.
Make sure you package your device securely. If you have any concerns, our support team is here to help, just click 'Contact Us' link in our site footer or hit us up on webchat.
How will I know when my device has arrived?
How will I know when my device has arrived?
You will receive an email when your device is received.
You can also track it using the Royal Mail tracking number on your proof of postage.
You can check the status of any of your orders by logging in to your giffgaff Recycle account and selecting ‘Track my order’.
What should I do if I haven't received payment for my device?
What should I do if I haven't received payment for my device?
Check your emails first – we’ll usually send you an update.