Phone
Everything you need to stay connected, from SIMs to settings.
Understanding smartphone energy efficiency labels
giffgaff Handset Warranties
What happens when I buy a new phone after reporting my giffgaff SIM as lost or stolen?
How can I track my phone delivery?
Buying a giffgaff phone with a loan
Buying a giffgaff phone
What warranty does my phone come with?
Shipping and returns
What’s a refurbished phone?
Guide to refurbished phones
Buying a Phone as a Non-Member
Guide to phone deliveries
How do I know if my phone is 5G?
How do I know if my phone has been barred?
iMessage isn't working after I transferred my number to giffgaff
I'm having problems with my Klarna monthly phone payment
How do I unlock my phone?
Can you send me proof of phone usage for my insurer?
How do I know if my phone is locked to another network?
Is my phone locked to another network?
Can I use a phone locked to O2 on the giffgaff network?
Keeping your mobile phone safe
How do I turn voicemail on or off?
How do I return my phone if I change my mind?
Return a faulty phone for repair or replacement (within warranty)
Return a faulty phone for repair (outside warranty)
How do I return or repair a phone bought from giffgaff?
How do I prepare my phone for replacement or repair?
How do I prepare my phone for refund?
Return/Repair Centre