Depending on your device you may need to upgrade to the latest software that would be iOS 14 or newer if you're using an Apple device or Android 9 or newer if you’re using an android device.
Here’s what you can do depending on the device you’re using.
iPhones
iPhones
Open Settings
Select Notifications
Make sure the 'Emergency Alerts' toggle is on/off.
Samsung phones
Samsung phones
Individual phones may vary.
In settings search for 'Emergency Alerts'
Click on 'Wireless Emergency Alerts' (this may also be labelled 'Emergency Alerts') to access the setting
Toggle the Emergency Alerts based on whether you want the alerts on or off.
Other Android Phones
Other Android Phones
Open Settings and select 'Sounds'
Select 'Advanced'
You should see an option for 'Emergency Broadcasts'
Open Settings, select 'Wireless & Networks', and select 'More'
You should see an option for 'Cell Broadcasts'
Open Settings and select 'General Settings'. You should see an option for 'Emergency Alerts'
Open the text message app and select 'Message Settings'. You should see an option for 'Emergency Alert Settings'
FAQs
What if my phone can’t receive Emergency Alerts?
What if my phone can’t receive Emergency Alerts?
Existing methods will still be in place, so members without an up-to-date device will still be made aware through the news and emergency services.
Can’t see the Emergency Alert anymore?
Can’t see the Emergency Alert anymore?
If you received an Emergency Alert, you may still be able to view it on your phone after you have acknowledged it. On Android phones, the alert may be found in the Messages app. For iPhone users, the alert will be in your notifications. Access your notifications by swiping down from the top of your screen. If you clear your notifications, the alert will also be deleted.
What should I do if I keep getting the same Emergency Alert?
What should I do if I keep getting the same Emergency Alert?
You may receive the same Emergency Alert multiple times if you have an Android device that’s set to remind you about alerts. Check your phone’s settings to turn this off.
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