Here we cover how to access internet APN setting using Android and Apple phones along with what the settings are to get your internet up and running on giffgaff.
If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings.
APN settings
APN: giffgaff.com
Username: gg
Password: p
Proxy: {Leave Blank}
MCC: 234
MNC: 10
APN protocol: IPv4v6
APN roaming protocol: IPv4
Authentication type: PAP
How do I find my APN settings on my phone?
You can check your APN settings on your device following the steps in the drop downs below, dependent on its model:
Apple
Apple
On iPhones and other Apple devices, you can find your APN settings following these steps:
Open the 'Settings app'
Click 'Mobile Service'
Then 'Mobile Data Network'
Android
Android
On Android devices, they can usually be found following these steps:
Open the 'Settings app'
Click 'Mobile Networks/Networks'
Then 'Mobile Network', and 'APNs'. Make sure to tap the new button (it might be hidden in a menu behind three dots)"
On Android devices, make sure you press the three dots in the top right, then tap 'Save' otherwise your changes might not be kept.
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.