Switching to an eSIM with giffgaff

Whether you're new to giffgaff or already with us, it's really simple to swap your SIM for an eSIM. Here's how to switch your SIM over:

Note: If you're joining giffgaff from a new network and would like to bring your number over, you can do this once you’ve got an eSIM.

Here's a handy video where you can learn more about installing an eSIM if you are new to giffgaff.

Check if your phone works with eSIM
Then, on the giffgaff app (you will need to download the app in order to migrate over to an eSIM), head to Account > SIM > Replace my SIM > Switch to a new eSIM
Follow the steps there and you'll be up and running with an eSIM in no time

When switching from a physical SIM or an existing eSIM to a new eSIM, here are a few handy tips to remember:

Check that you’re on the latest version of the giffgaff app
eSIM switching is available from 4:30am to 9:30pm
It can take up to 1 hour after activating your eSIM to get signal but can go up to 24 hours at busy times
- Still no signal after an hour? Give your phone a quick restart or toggle flight mode on and off
Avoid switching to a eSIM when traveling
Once your new eSIM is active, your old SIM (physical or eSIM) will stop working. Remove it or delete it to avoid any confusion.

There's no differences in pricing between a plan on a physical SIM and a plan on an eSIM.

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