Account Security and Log In
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Scams and keeping your accounts safe
I'm not sure why I received a verification code
Protecting your giffgaff account
What to do if you suspect your giffgaff account has been compromised or hacked
What to do if you receive unsolicited text messages
I’m getting spam calls or texts. What can I do?
Why can't I log in?
I forgot my password or member name. What can I do?
2-step verification email problems
2-step verification SMS problems
Prevent Unsolicited Calls with Brand ID and Call Defence