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I'm having problems with my monthly phone payment
I'm having problems with my monthly phone payment

How to resolve monthly phone payment problems, with steps to fix payment issues and ensure your plan stays active.

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Written by Pav
Updated over 3 months ago

Money worries are stressful. That’s why Klarna has a specially trained team to step in and help, should you run into any difficulties when it comes to meeting your repayments. Klarna’s customer services can find a solution that works best for you. You can contact their friendly team to chat 24/7 online or on the app.

Legal information

giffgaff Limited is authorised and regulated by the FCA (FRN 841488) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (public).

Credit offered subject to financial circumstances. Must be 18. T&Cs apply. Credit is provided by Klarna Bank AB, which is authorised and regulated by the Swedish Financial Services Authority, with limited supervision by the Financial Conduct Authority and Prudential Regulation Authority in the UK. Registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431.

General information about Klarna and the user terms per country can be found on klarna.com. Your personal data when using Klarna is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.


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