To help you finance your new purchase, we’ve partnered with Klarna.
Klarna offers a different way to buy your phone by spreading the cost over monthly payments. Please note that to get a loan with Klarna you’ll need, as a minimum, to:
Be aged 18+
Have a valid UK billing address
Have a debit or credit card
Provide any other information that might be requested by Klarna
Note: Please be aware that you are responsible for all payments on the phone until loan completion. This also applies in the unfortunate event that you lose or have your phone stolen. You should contact Klarna’s customer services team if you have any questions relating to your loan repayments.
What happens if my Klarna loan is declined?
If your Klarna loan is declined, no payment will be taken. Read more about if you're having problems with your Klarna payments.
Example: Declined Klarna loan
Example: Declined Klarna loan
FAQs
Does Klarna do a hard credit check?
Does Klarna do a hard credit check?
Yes, financing is dependent on a full credit check, a member’s previous credit history, an affordability assessment, their age and several other factors, including at what time they placed their order. This credit check can influence a members’ credit rating.
More information can be found on the Klarna website.
Why was my loan rejected?
Why was my loan rejected?
There are a number of reasons why your loan application may have been rejected. Most of the time it will be based on the result of the credit check, but it can also be caused by issues with the information provided.
Double check the following information is correct:
Your full legal name
Your bank details
Your address. This must be where you live and where your card and bank account are registered
Your correct date of birth. Remember, you must be at least 18 years old
Check with Klarna directly for more information.
Legal information
Legal information
giffgaff Limited is authorised and regulated by the FCA (FRN 841488) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ).
Credit offered subject to financial circumstances. Must be 18. T&Cs apply. Credit is provided by Klarna Bank AB, which is authorised and regulated by the Swedish Financial Services Authority, with limited supervision by the Financial Conduct Authority and Prudential Regulation Authority in the UK. Registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431.
General information about Klarna and the user terms per country can be found on klarna.com. Your personal data when using Klarna is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
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