Skip to main content

Managing and paying for your mobile contract

How to manage and pay for your giffgaff mobile contract: Check payments, change plans, update details, or cancel anytime via your giffgaff account. Use a debit/credit card to set up automatic monthly payments in your account.

Written by Andy

There are a couple of ways to manage your contract. You can log in online, or use our app and it’s all there in your dashboard.

Web

To view on the web, click this link to visit your dashboard.

App

To view in-app, as soon as it opens scroll down a little to view your contract details.

How can I pay for my mobile contract?

There are a couple of ways to pay for your mobile contract. You’ll need to save a credit or debit card when signing up to a contract and can later switch your payment method to recur from credit, Paypal or a voucher.

Your plan will be set to auto-renew each month of your contract so you’ll need to have one of these two options saved in your account.

Can I change my contract payment date?

Your payment date will be the same each month. You can’t change it, but if you run out of data you can start your next plan early. In that case, your payment date will change accordingly.


Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.

Did this answer your question?