Our agents are here for any account or billing issues. Anything where your personal data is involved.
If you need to, you can ask our agents a question. Make sure to let them know as much info as possible so they can help you out. They'll do their best to get back to you within 24 hours by email.
You can check how to check your messages from our agents in this guide.
If you have a quick question which isn't related to your account, why not chat with our giffgaff HelpBot or ask our friendly community helpers? Our community helpers are members like you, with lots of experience of giffgaff and happy to help out.