There are a few things that might stop you from sending picture messages (MMS).
You might have no credit, or it might be bigger than 300 KB. MMS are not included in our plan so you'll need to make sure you have at least 30p credit to send each picture message.
Make sure your MMS is no more than 300 KB
If you have credit, then it may be that your phone's APN settings are incorrect. Check out our APN settings guide for more info
If you still can't send MMS, for example you see a message like "service not activated on network", you'll need to have a chat with one of our giffgaff agents
How to check your credit balance
Logging into your account at my giffgaff,
Dialling 43430 and pressing Option 2
Texting “INFO” to 85075
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.