It's nice and simple to reset your voicemail PIN.
If you know your current voicemail PIN
If you know your current voicemail PIN
Call 443 to access giffgaff voicemail.
At the voice prompt, press * (star), then select option 4.
Enter your existing voicemail PIN code, followed by # (hash).
Enter your new 4-10 digit PIN code, followed by # (hash).
Confirm your new PIN by entering it again, followed by # (hash).
Woohoo. Your PIN has been changed.
If you don't know your current voicemail PIN
If you don't know your current voicemail PIN
Text us:
The easiest way is to text RESET to 802443.
We’ll text you a temporary PIN code you can use to access your voicemail and add a new PIN code.
Contact an agent:
If you don't know your current voicemail PIN, you can also contact an agent to reset it.
Note: If you enter your PIN code incorrectly 3 times from another phone, your voicemail account will be locked for 30 minutes. This means you can't check your voicemail from any phone, including your own.
If this happens, we’ll text you a temporary PIN code you can use to access your voicemail and add a new PIN code.
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