Forget your membername and/or password? No worries - Here's what you can do to get sorted:
If you forgot your member name, text membername or username to 43430 from your giffgaff SIM.
If you can't remember your password, you can reset it here.
Easy peasy!
Note: If you don't have access to your phone, you can find your member name in the footer of any emails from giffgaff.
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.