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I forgot my password or member name. What can I do?

How to recover your giffgaff account password, including using email or text to reset it and regain access to your account securely.

P
Written by Pav
Updated this week

No worries.

If you can't remember your giffgaff member name or password, you can reset your password here.

If you forgot your member name, text membername to 43430 from your giffgaff phone.

Note: If you don't have access to your phone, you can find your member name in the footer of any emails from giffgaff.


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