Guide to texting 43430 (Inbound SMS)
Want quick info about your giffgaff account? You can text certain keywords to 43430 from your giffgaff phone and get a reply by SMS. It’s easy peasy!
Here’s what you can text and what you’ll get back:
Text Keyword | What you’ll get back |
NUMBER | Your giffgaff mobile number |
MEMBERNAME / NAME | Your giffgaff member name |
PASSWORD / FORGOTTEN / PASS | A link or instructions to reset your password |
PLAN | Your current plan info or recommended plan text (may take a few minutes) |
BALANCE | A reply about checking your balance, may refer you to the app or dashboard (note: direct credit balance may not be sent via SMS) |
How to text 43430
Open your messaging app on your giffgaff phone.
Send the keyword (like
NUMBER) as a new message to 43430.Wait a few minutes for a reply. It should come as a normal SMS.
Tips:
Double check spelling; keywords are not case sensitive, but a typo can stop the reply.
Using the giffgaff app or dashboard is often quicker, especially if you want your balance or plan details.
If you’re abroad, connect to WiFi to avoid roaming charges, easy peasy!
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.