Travel data add-ons keep you connected so you don’t have to worry about internet access while you’re away from the UK.
How can I buy and view a travel data add-on?
Travel data add-ons can only be purchased via the giffgaff app. They can be found by tapping ‘View travel data add-ons’ on the app Home page. Currently, you will need a credit or debit card to purchase a travel data add-on.
Which EU destinations can I buy a travel data add-on for?
You can buy travel data add-ons for all EU countries and selected destinations (we call this the EU zone). That’s 27 EU member states and 11 additional destinations.
List of destinations
List of destinations
Austria | Belgium | Bulgaria | Croatia |
Cyprus | Czech Republic | Denmark | Estonia |
Finland | France | French Guiana | Germany |
Gibraltar | Greece | Guadeloupe | Hungary |
Iceland | Ireland | Italy | Latvia |
Liechtenstein | Lithuania | Luxembourg | Malta |
Martinique | Mayotte | Netherlands | Norway |
Poland | Portugal | Reunion | Romania |
San Marino | Slovakia | Slovenia | Spain |
Sweden | Ukraine |
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Note: If you have a plan, remember that you’ll have up to 5GB of data included in these destinations anyway, so you’ll only need to buy an add-on if you go over or your data is running low.
Can I get a travel data add-on for countries outside of the EU?
Yes. They’re currently available for China, Switzerland, Türkiye (Turkey) and the USA (including Alaska and Hawaii).
Unlike in the EU zone, our plans don’t have a data allowance included for these countries, so it makes sense to pick up a travel data add-on.
Do travel data add-ons expire?
Yes, they expire 30 days from the date of purchase.
Note: If you’re travelling to multiple countries and need more than one add-on, it’s best to buy each new add-on as soon as you arrive in that country. That way, you get the full usage time for each one.
Can I buy more travel data add-ons if I run out of data?
Yes, you can buy as many as you need as often as you need, giving you peace of mind for your trip.
How much does data cost if I don’t buy a travel data add-on?
Inside the EU zone, it’s 10p/MB. Outside charges can be different depending on the destination. You can check the rates for every country on our roaming page.
How long can I spend abroad whilst using travel data add-ons?
Members can use travel data add-ons for up to 63 days during a four month period. You can find more information on this on our Fair Use Policy page here.
FAQs:
Do I need a plan to use a travel add-on?
Do I need a plan to use a travel add-on?
No, you do not need a plan to use a travel add-on. Just note that if you’re travelling without a plan, you will need to have credit if you’d like to make calls or send text messages.
Travel data add-ons are completely separate from a giffgaff plan.
If I’m travelling within the EU and I have a plan, will my plan’s data be used first or will the travel add-on’s data be used first?
If I’m travelling within the EU and I have a plan, will my plan’s data be used first or will the travel add-on’s data be used first?
Your plan’s data (up to 5GB) will be used first, and once that runs out, it will swap over to using your data add-on.
Can I use my travel data add-on once I’m back in the UK?
Can I use my travel data add-on once I’m back in the UK?
No, the travel data add-ons can only be used in the destination/s it’s been purchased for. Once you’re back in the UK, your plan or credit will be used for data.
If you’re looking to get an add-on for the last couple of days of your holiday to keep your data topped up, we would recommend that you get a smaller data travel add-on so there won’t be much or any left over once you get home.
Can I buy a travel data add-on before I go abroad and activate it once I’m in the country?
Can I buy a travel data add-on before I go abroad and activate it once I’m in the country?
The travel data add-ons are valid for 30 days from the date of purchase so cannot be activated at a later date.
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