No stress. Finding your SIM serial number (SSN) can often be found in your phone settings app, or printed on the SIM card itself if you have a physical one.
Note: Your SIM serial number may also be referred to as an Integrated Circuit Card Identifier (ICCID).
To find your SIM serial number on your device, here's some quick steps:
Android
Android
Open the Settings app
Look for and tap on 'About phone' or 'About device'
Select 'SIM status' or 'Status information'
You’ll see your 'Serial number' listed there (this may also be named ICCID on some mobile phones) - that’s your SIM serial number
On some Samsung Galaxy devices and One UI versions, the ICCID may only be shown for eSIMs. If you're using a physical SIM and don't see the ICCID, use the SIM serial number printed on the SIM card.
Got more than one SIM or using an eSIM? Just make sure you're looking at the right one in these settings.
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