Skip to main content
Ask the Community
View Agent Messages
giffgaff Home
English
English
Ask the Community
View Agent Messages
giffgaff Home
English
English
Need a hand?
Search for articles...
Search results for:
Why I cannot move Giffgaff esim and need a qr code
Switching to an eSIM with giffgaff
How to get and switch to an eSIM on giffgaff and set up an eSIM on an eSIM-only phone.
What’s an eSIM and why use an eSIM?
How this digital SIM works, its benefits, and how to use it with your giffgaff plan.
Can I still use my eSIM if I switch to a different phone?
How to move your eSIM to a new phone.
Joining us? Keep your existing number
How to request a PAC code to transfer your current number to giffgaff.
Why have I been charged for giffgaff-to-giffgaff calls or texts?
How to understand charges for giffgaff to giffgaff calls or texts: Learn when they're free, why you might be charged, and how to avoid costs.
Do I need an internet connection to install my eSIM?
How to install your eSIM: Find out if you need an internet connection and learn the steps to activate your eSIM smoothly.
What happens if I delete my eSIM?
How to handle deleting your eSIM: Learn what happens, how it affects your service, and steps to reactivate or replace it if needed.
How do I get help with eSIM activation issues?
How to diagnose an issue with an eSIM activation.
Buying a giffgaff phone
How to buy a phone with giffgaff
How long does it take to activate my eSIM?
How to resolve a slow eSIM activation.