New phone warranties
New phones come with a manufacturer's warranty. This warranty varies between manufacturers.
Most manufacturers provide a 24-month warranty.
Some manufacturers (such as Apple or Motorola) provide a 12-month warranty.
More information about specific manufacturer warranties can be found in our giffgaff handset warranties help article.
Refurbished phone warranties
All giffgaff refurbished phones come with a warranty ranging from 12 to 24 months based on their condition. So you have peace of mind whatever you’re buying.
Refurbished phone warranties by condition:
12 months: “Good”
18 months: “Very Good” and “Excellent”
24 months: “Like New”
What's covered in a warranty
What's covered in a warranty
Faulty software
Internal parts gone haywire
Battery issues
Accessories included with your phone
What isn't covered in a warranty
What isn't covered in a warranty
Broken screens
Water damage
Rooting or unauthorised modification of software
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