A queued plan (formerly known as a goodybag) is a plan purchased in advance while your current plan is still active. It’s different to an auto renewed plan, which is one you have lined up to start after your current plan expires, but you haven’t paid for it yet.
When you have an active plan, you can buy another one that will start as soon as the current plan expires. It doesn’t have to be the same as your current one.
Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.