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The difference between credit, plans and contracts

Find out the difference between credit, plans and contract plans. How to know when to use plans or credit.

Written by Admin

What is credit?

Credit is money added to your account that can be used to pay for services not covered by your plan. You can also use your credit to pay for standard calls, texts, and data if your plan expires, or you can use credit instead of a plan, on a pay as you go basis. Unused credit will stay in your account until you’ve used it up.

When do I need to use credit?

There are some extra bits and bobs that your plan doesn't cover that you'll need to buy credit for:

  • International calls/texts

  • Premium calls/texts (numbers starting with 084, 087, 090)

  • Roaming outside the EU

  • Sending MMS picture messages

What is a plan?

Our plans (formerly known as a goodybag) are packed full of data, and come with unlimited minutes and unlimited texts. All plans last for one month; you can't roll over unused data to your next plan. If you use all of your plans data before the its expiry date, you’ll then be charged out of your credit balance.

You can see our plans here.

What is a contract plan?

Our contracts last 18 months, and our pay monthly contract plans give you more data for your money compared with our other plans. An early termination charge will apply if you leave after the cooling-off period but during your contract term.


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