You have 21 days from the date of delivery to tell us that you wish to return your phone for any reason, including refurbished phones. Even if you’ve used it and as long as it’s not been damaged, you’re welcome to return it for any reason. Yes, even if you just don’t like the colour.
Pop over to Your orders
Click on “View details” to find the “Return phone” button. Then just follow the instructions
Make sure you include everything that came with your phone
Once we’ve processed your refund, it can take an additional 3 to 5 business days for the funds to appear in a bank account.
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