We don’t do call centres at giffgaff as we're online only.
If you need help, our friendly community helpers can give you answers to your questions within minutes.
There's also our AI-powered giffgaff HelpBot to help answer your questions in seconds. You can chat with the HelpBot by clicking the chat icon in the bottom-right corner.
If you have a billing or account issue then you can ask our agents and they’ll get back to you within 24 hours.
Find out how to get help from giffgaff if something’s not working right.
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.
