Yes we do! giffgaff broadband is available in the UK. Here's everything you need to know about our broadband plans, availability and getting started.
Is giffgaff broadband available in the UK?
Yes, giffgaff broadband is up and running in the UK. To see if it's available at your address, enter your postcode into ur broadband address checker.
What type of broadband does giffgaff offer?
giffgaff broadband uses full fibre technology, also known as Fibre to the Premises (FTTP).
Full fibre delivers broadband directly to your home using fibre-optic cables.
The broadband options available to you will depend on your address. You can check availability using our address checker.
Want to know more? Read our guide to the different broadband technologies.
How do I sign up for giffgaff broadband?
Getting started with giffgaff broadband is easy.
1. Enter your postcode into our broadband address checker.
2. Select your address to see which plans are available.
3. Choose the broadband plan that works best for you.
4. Follow the steps to place your order online.
We’ll let you know what happens next and whether an installation is needed.
What broadband contract options does giffgaff offer?
We’ve got two broadband options to suit your needs:
24-month fixed-term plan: Lock in your monthly price for 24 months, with no mid-contract price increases.
Monthly rolling plan: Prefer more flexibility? Our monthly rolling plans let you enjoy broadband without committing to a long-term contract.
You can compare the available plans and prices on our broadband page.
Are there any additional fees with giffgaff broadband?
We like to keep things simple, with clear pricing and no surprises.
With our 24-month fixed-term plans, your monthly price stays the same throughout your contract.
Our monthly rolling plans offer more flexibility, so you don’t need to commit to a long-term contract.
There are no standard setup fees. However, if you choose a 24-month fixed-term plan and leave before your contract ends, early termination charges may apply.
You’ll be able to review your plan’s pricing and terms before placing your order.
How do I get help with my giffgaff broadband?
You can visit our broadband Help Hub for guides on getting connected, managing your plan and fixing common issues.
If you still need help, you can chat with our HelpBot or get support from one of our agents.
Visit our broadband Help Hub to get started.
Can I have giffgaff broadband and a mobile SIM plan together?
Yes! You can have both giffgaff broadband and a giffgaff mobile SIM plan.
For now, you’ll need to purchase the two products separately.
You can explore our broadband plans and the latest offers on our broadband page.
Does giffgaff offer discounts if I already have a SIM plan?
We sometimes have special broadband offers for existing giffgaff members.
Any available discounts or promotions will be shown on our broadband page, along with the relevant terms and conditions.
Check out our latest broadband offers to see what’s available.