Yes we do! Here's a few of the most popular questions about our broadband:
Is giffgaff broadband available in the UK yet?
Yes, giffgaff broadband is up and running in the UK.
What type of broadband will you be offering?
giffgaff broadband is powered by the latest fibre technology. To most, this is known as Fibre to the Premise, or FTTP. Later we’ll also leverage full fibre on Virgin Media O2’s network. You can read more about the different technologies here.
How do I sign up for giffgaff broadband?
Getting giffgaff broadband is easy. Just pop your address into our address checker to see if broadband is available in your area. If it is, you can choose a plan and place your order online.
Is giffgaff broadband available in rural areas?
Our broadband is available in many locations across the UK. If you’re in a rural area and want to see if you can get us, just pop your postcode into our address checker.
Does giffgaff provide broadband in all major UK cities?
Our broadband is available in many locations across the UK. If you’re in one of the UK’s major cities and want to see if you can get us, just pop your postcode into our address checker.
Does giffgaff have long contracts?
We offer a 24 month fixed term for broadband if you want to lock in our best value plan for the long haul.
Prefer to keep things flexible? No problem, we also offer what we think are some of the best Monthly Rolling deals out there. Perfect if your plans are up in the air or you just love your freedom.
Can I pay monthly without a long-term contract?
Yes you can, just pick one of our monthly rolling plans, which we think are among the best out there. They’re perfect if your plans aren’t set, like if you’re renting a place or you may be moving soon.
Are there hidden fees with giffgaff broadband?
Unlike other providers we don’t up our prices mid-term, and our flexible plans are price locked for 2026, too.
There are no set-up fees and no sneaky price increases, so the monthly price you sign up for is what you get.
The only occasion there may be a fee to pay is if you sign up for a fixed term but want to leave before the term is over. But that’s not a hidden fee either: we just told you all about it.
How do you plan on delivering help to broadband members?
Like we do on Mobile, we’ll be providing digital support to our members for our broadband product. We’re exploring new digital support tools and platforms which will allow us to further improve how we deliver help and support to our members. We’ve made significant investments in this area, which we’ll be testing with our trialists.
Can I bundle giffgaff broadband with my giffgaff SIM?
Yes, it will be possible to purchase both a SIM and broadband from us once we’re live with our offer. The two products will need to be purchased separately for now, but we will be considering this longer term.
Does giffgaff offer discounts if I already have a SIM plan?
We offer special deals for giffgaff members at different times throughout the year. If you already have a mobile SIM plan then the best place to check out the latest offers is at the home of giffgaff broadband.