Having problems with login on the giffgaff app? Try these steps:
Make sure your phone is running the latest OS version
Make sure your phone is running the latest OS version
Go to your phone’s settings
Check for system/software updates
Download the latest version of the app
Download the latest version of the app
Go to your phone's app store (i.e. Apple App Store, Google Play)
Go to your installed apps list
Check to see if your giffgaff app needs updating
If it does, click “Update”
Uninstall and reinstall the app
Uninstall and reinstall the app
Press and hold down on the giffgaff app icon
Select “Uninstall” from the pop-up menu
Go to your phone’s app store (i.e. Apple App Store, Google Play)
Search for “giffgaff” and install the app
If you’re still having trouble logging in to the app, you can also log onto your account through your phone’s browser.
If you're still stuck, please contact one of our super helpful agents.
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