Yes. You can't spend more than £40 on a single call to a premium number or shortcode or text.
When the cost of a voice call to a premium number or shortcode reaches £40, the call will automatically terminate. If you experience this, you should receive an SMS from us to remind you of the £40 cap. Premium numbers affected start with the following prefixes: 09, 084 118, 0871, 0872, 0873.
They also include calls to mobile shortcodes.
Did this solve your problem? If not, pop over to our friendly community or chat with our giffgaff HelpBot for a quick answer. Alternatively, ask one of our helpful agents for an answer within 24 hours.