Skip to main content

Need a hand?

Search results for:eero

Setting up your eero WiFi network
Setting up your new eero router and it's WiFi network… Once your eero router is plugged in to everything, it’s time to set up the network… You'll need a smartphone or tablet with the eero app on it
How to download the eero app
You'll need the app for your eero router to manage your WiFi… It’s easy to download the eero app for Android or iOS devices
How to set up eero profiles
Profiles in the eero app help you control access for different people… Creating a profile on the eero app will help you control access to your network… Create a profile Open the eero app and hit the ‘Home’ tab at the bottom, then tap the blue ‘plus
What are the ports on my eero for?
Why are there 2 ports on the eero?… The back of your eero has two ethernet ports
Where should I place my eero router?
The best place to put your eero router is somewhere it’ll achieve the best range of signal coverage for… Always make sure the eero isn’t blocked by anything (don’t hide it away in a cupboard)… You might benefit from adding another eero to boost the signal
What do the colours of my eero’s LED lights mean?
There's loads of different colour lights on your eero… app is connected to your eero and setting it up Continue setting up your eero via the app Blinking… Solid white: eero No issues here, everything’s running smoothly Solid red: eero is not connected
How to update your eero software at set-up
Making sure your eero router is fully up to date with the latest software… When you set up the eero app for the first time there might be a software update to do… In most cases your eero will automatically apply them and schedule the installs overnight
Adding or removing an eero device from your network
If 1 eero router isn't enough you can get more eeros… a good signal from your original gateway eero and plug it in Open your eero app and from the home… It’s easy to boost the WiFi signal in your home by adding an extra eero device
How to add more ethernet ports to your eero router
There's only 1 spare port on your eero. If you need more, here's what you can do… If the extra port on your eero isn’t enough then you can add an Ethernet switch which will give you plenty
My kit hasn't arrived, what should I do?
What to do if your eero router hasn't turned up… You'll get an email with a tracking link when we send your eero out to you