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Travelling with your phone abroad

How to use your phone abroad with giffgaff, including roaming setup, charges, data usage, and tips for staying connected while traveling.

M
Written by Mark Murray
Updated this week

We want you to stay connected when you're abroad. Which is why you can use your plan, and an allowance of EU roaming data when travelling in the EU and selected destinations.

EU and selected destinations

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

French Guiana

Germany

Gibraltar

Greece

Guadeloupe

Hungary

Iceland

Ireland

Italy

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Martinique

Mayotte

Netherlands

Norway

Poland

Portugal

Reunion

Romania

San Marino

Slovakia

Slovenia

Spain

Sweden

Ukraine

Here's what you need to know about your roaming data:

Your plan has MORE THAN 5GB data

Your data will be capped at 5 GB of EU data. That means you can use up to 5GB of EU data while roaming in the EU and selected destinations, no matter how much data your plan normally has.

Your plan has LESS THAN 5GB of data

You'll get the full amount of data your plan offers. So, if your plan normally has 2GB of data, that's what you'll get while roaming in the EU and selected destinations

If you run out of your 5GB of EU data, you can kick start a new plan early to get another 5GB of EU data (If the plan you use has less than 5GB of data and you run out of data, you can start a new plan early to get that amount of data again).

If you run out of your EU data and don't start a new plan, any data usage will then be charged from your credit (if you have credit on your account) at 10p per MB. For information about the fair use limit, read our roaming in the EU and selected destinations terms and conditions.

Outside of those countries, you’ll need to add some credit to make calls, send texts and receive data. Have a look at our roaming page for roaming costs in each country.

Note: Keep in mind if checking your voicemail abroad, foreign calls may incur roaming charges.

Travel data add-ons

Travel data add-ons keep you connected so you don’t have to worry about internet access while you’re away. This means that you’ll now be able to purchase travel data in a number of destinations.

Our travel data add-ons are currently available in 42 destinations: 38 EU and selected destinations (EU zone), plus China, Switzerland, Türkiye (Turkey) and the USA.

You can read more about out travel data add-ons here.

Note: You can switch on your credit spend cap to stay in control of your spending when roaming.


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