How do I use my phone abroad?
We want you to stay connected when you're abroad. Which is why you can use your plan, and an allowance of EU roaming data when travelling in the EU in one of giffgaffs selected destinations.
Here's what you need to know about your roaming data:
If the plan you use has more than 5 GB of data, that data will be capped at 5 GB of EU data. That means you can use up to 5 GB of EU data while roaming in one of giffgaffs selected destinations, no matter how much data your plan normally has.
If the plan you use has less than 5 GB of data, you'll get the full amount of data your plan offers. So, if your plan normally has 2 GB of data, that's what you'll get while roaming in one of giffgaffs selected destinations.
If you run out of your 5 GB of EU data, you can kick start a new plan early to get another 5 GB of EU data (If the plan you use has less than 5 GB of data and you run out of data, you can start a new plan early to get that amount of data again).
If you run out of your EU data and don't start a new plan, any data usage will then be charged from your credit (if you have credit on your account) at 10p per MB.
Note: For information about the fair use limit, read our Roaming in the EU and selected destination terms and conditions.
Outside of those countries, you’ll need to add some credit to make calls, send texts and receive data.
Have a look at our roaming page for roaming costs in each country.
Where can I use my plan abroad?
You can use your plan allowances in the EU and selected destinations at no extra cost, you can have a look at our roaming page to see which countries are included in this list.
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