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How do I lift the bar on my lost phone if I find it?

How to lift the bar on your lost phone if found, including steps to unblock and restore services securely.

Written by Andy

Lost your phone and added a bar to keep it safe? No worries if you’ve found it again, getting things back up and running is quick and simple.

First things first, make sure you’ve got your phone to hand. Now you’ll just need to ask one of our agents to remove the bar.

When you reach out, have your account details handy and let them know why the bar was added. That’ll help us sort things faster so you can get back to using your phone.

And that’s it, you’ll be back up and running in no time.


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