eSIM is still fairly new so only more recent phones will work with it. It needs to be built into the phone in the factory. It's not as simple as a software update.
Most modern smartphones with built-in eSIM support are compatible with giffgaff eSIM.
To use a giffgaff eSIM, your device must:
support eSIM,
be network unlocked,
and be able to run the latest version of the giffgaff app.
Examples of compatible devices include:
iPhone XS or later
Samsung Galaxy S20/Note 20, Z Fold/Flip, or later. Visit the Samsung website for more details
Google Pixel 3 or later
Plus more: Oppo Find X3/X5/N2, Honor Magic4 Pro 5G/Magic5 Pro, Sony Xperia 10 IV, Xiaomi Mi 12T Pro
iPad: Check here to see what iPad supports eSIM
This is not a complete list. Many newer eSIM-enabled phones will also work.
If you’re still unsure whether your phone supports eSIM, check with the manufacturer, or ask the tech whizzes in our friendly community.
eSIM compatibility for other devices
iPad: eSIM is still fairly new so only more recent iPads will work with it. It’s a hardware feature built into the newer iPad models during production (not something you can add later). Unfortunately, it's not as simple as a software update. As a quick guide, you can check here to see what iPad supports eSIM.
If you're still not sure about your iPad, check with Apple or ask for help in our friendly community.
Smartwatches: Wearables, like smart watches, can use eSIM technology but they also depend on other network components that we haven’t quite got going yet.
While we haven’t got an exact timeframe for introducing support for these wearables, you can keep an eye out on the community for any updates.