Skip to main content
How do I buy a plan with a voucher?

How to redeem a voucher

P
Written by Pav
Updated over 3 months ago

Online: Just pop over to our voucher page to buy a plan with a voucher.

By Phone: Alternatively, you can dial 43430 and choose option 2.

You should take care to avoid redeeming credit from a voucher if the intention is to buy a plan from the credit. The reasons are:

  • If your phone has data switched on and you have no remaining plan data, your phone is likely to instantly use some of that credit to do outstanding tasks such as checking for updates and downloading emails. That will immediately use up a penny or two of your new credit, possibly leaving you with an insufficient balance to buy the intended plan

  • If that doesn't happen, it is easy to forget to buy the plan from the credit

  • It's easier to buy the plan safely, using one of the methods above


Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.

Did this answer your question?