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What to do when your mobile contract period is over

How giffgaff mobile contracts end: keep your phone, switch to a new plan, upgrade, cancel or close a contract once your 18 month period is over - manage it all in your giffgaff account.

Written by Andy

A few things can happen at the end of your mobile contract:

Keep things rolling on

If you're happy with how things are going you can continue using your mobile contract plan as usual. This then becomes your rolling contact plan.

However, you won’t be able to swap between plans when your contract period is over without signing up for a new contract.

If you think you’ll need more or less data, you can change your contract plan in the last month, the plan you have set to auto-renew when your contract ends will become your rolling contract plan.

Move over to a different type of plan

If a contract is no longer for you, you can move on over to one of our monthly rolling or pay as you go plans.

How to close a contract once your 18 month period is over

If you don’t want to continue using your rolling plan after the contract is over, you can close it. Here’s how you do it:

  1. Head to your contract details page

  2. Scroll down to find the ‘Terminate your contract’ link

  3. There, you have the option ‘End my contract


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