Broadband
Everything you need to manage your giffgaff broadband and get help.
By Henna and 3 others4 authors43 articles
What’s one touch switch and how does it work?
I've changed my mind about switching. What shall I do?
What to expect during your broadband installs
What do I do if I can't find my address in the address checker?
Which fibre network is giffgaff using?
Does giffgaff offer a landline?
How do I refer a friend to giffgaff broadband?
Can I use my own router?
Why are Virgin Media representatives selling giffgaff broadband?
Does giffgaff do Broadband?
What broadband speed do I need?
Is giffgaff broadband cheaper than other providers?
6 months of broadband for just £5 a month. How it works.
How do I switch my broadband to another provider
How do I cancel my broadband plan
How do I return my kit?
What happens when my broadband contract ends?
What’s a broadband contract summary document?
What’s a broadband contract information document?
Where can I find my broadband contract summary and contract information documents?
How do I change my broadband plan?
What happens when my broadband 24 month fixed term ends?
Adding or removing an eero device from your network
How to download the eero app
Setting up your eero WiFi network
I can’t access my eero router account, what should I do?
How to set up eero profiles
How to update your eero software at set-up
Where should I place my eero router?
What are the ports on my eero for?
How to add more ethernet ports to your eero router
What do the colours of my eero’s LED lights mean?
My kit hasn't arrived, what should I do?
My eero isn’t working, what should I do?
My kit is faulty, broken or missing, what should I do?
What is an adult content block and how do I manage it?
How do I extend Wi-Fi coverage upstairs or in a large house?