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What do I do if I can't find my address in the address checker?

If you can't find your details or your address when you search in our address check, you can try entering your address manually.

Written by Helena

If you're unable to find your address in our address checker, try searching for your address manually.

How to find your address manually:

  1. Head to our address checker

  2. Enter something in the search bar

  3. If you cannot locate your address, scroll to the bottom and select 'enter address manually'.

If you're still struggling, our agents can help. At the moment, they’ll be available weekdays 8am - 8pm and on weekends 9am - 6pm.

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